1. Introduction
Olympian Home Buyers, LLC ("Company," "we," "us," or "our") is a Florida-based real estate investment company that purchases residential properties directly from homeowners for cash. We operate the website located at www.olympianhomebuyers.com (the "Site").
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Site or submit an inquiry through any of our contact forms. Please read this policy carefully. By using the Site, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.
2. Information We Collect
A. Information You Provide Directly
When you submit a property inquiry, contact form, or cash offer request through the Site, we collect the personal information you voluntarily provide, which may include:
- Full name
- Phone number (mobile and/or landline)
- Email address
- Property address, city, and ZIP code
- Property type, condition, and occupancy status
- Your current situation (e.g., foreclosure, inherited property, relocation)
- Desired closing timeline
- Asking price and mortgage status
- Preferred method and time of contact
- Any additional information you choose to provide in free-text fields
B. Information Collected Automatically
When you visit the Site, certain information is collected automatically through cookies, web beacons, and similar tracking technologies, including:
- IP address and approximate geographic location (city/state level)
- Browser type and version
- Operating system and device type
- Pages viewed, time spent on each page, and navigation path
- Referring URL (the page that linked you to our Site)
- Date and time of your visit
- Google Click ID (GCLID) and other advertising identifiers if you arrived via a paid advertisement
This automatically collected data does not identify you personally but may be combined with information you provide to us.
3. How We Use Your Information
We use the information we collect for the following business purposes:
- To respond to your inquiry — to contact you by phone, email, or SMS regarding your property and to prepare a cash offer.
- To evaluate your property — to research your property's location, condition, comparable sales, and other factors relevant to making a fair offer.
- To manage our relationship with you — to follow up on submitted inquiries, schedule property reviews, and communicate the status of any transaction.
- To improve our Site and marketing — to analyze how visitors interact with the Site, measure campaign performance, and optimize our advertising spend.
- To comply with legal obligations — to fulfill recordkeeping requirements and respond to lawful requests from government authorities.
- To protect our business — to detect fraud, enforce our Terms of Use, and protect the rights, safety, and property of the Company and others.
We will not use your personal information to send unsolicited commercial messages unrelated to your property inquiry without first obtaining your consent.
4. Text Message (SMS) Communications
By submitting your mobile phone number through any form on this Site, you expressly consent to receive text messages (SMS) from Olympian Home Buyers, LLC related to your property inquiry. These messages may include follow-up communication, scheduling requests, and offer-related updates.
- Message frequency will vary based on the status of your inquiry.
- Standard message and data rates may apply based on your mobile carrier plan.
- You may opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent.
- For help, reply HELP to any text message or contact us at info@olympianhomesllc.com.
- Consent to receive SMS messages is not a condition of any purchase, sale, or service.
5. Cookies and Tracking Technologies
We use the following types of cookies and tracking tools on the Site:
- Essential cookies — necessary for the Site to function properly.
- Analytics cookies — we use Google Analytics to collect aggregate, anonymized data about how visitors use the Site. This helps us understand traffic patterns and improve the user experience. Google Analytics may set cookies such as
_gaand_gid. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. - Advertising cookies — we use Google Ads conversion tracking to measure when a website visitor completes a lead form after clicking one of our ads. This may involve cookies such as
_gcl_au. This data is used solely to measure campaign effectiveness and is not used to serve personalized ads to individuals.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. For more information about managing cookies, visit www.allaboutcookies.org.
6. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following circumstances:
- Service providers: We work with third-party vendors who assist us in operating our business, including form processing platforms, CRM software, cloud storage providers, and communication tools. These vendors are contractually prohibited from using your information for purposes other than providing services to us.
- Google services: Anonymized, aggregated data may be shared with Google through Analytics and Ads platforms as described in Section 5. This data does not include your name, phone number, or email address.
- Legal compliance: We may disclose your information if required to do so by law, subpoena, court order, or other governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers: In the event of a merger, acquisition, sale of all or a portion of our assets, or other business transition, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Site if such a transfer occurs and your information becomes subject to a different privacy policy.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and limited internal access on a need-to-know basis.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
8. Data Retention
We retain personal information submitted through this Site for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Lead inquiry data is typically retained for up to 3 years unless you request earlier deletion or a transaction closes, in which case records may be retained as required by applicable real estate and financial regulations.
You may request deletion of your personal information at any time by contacting us at info@olympianhomesllc.com. We will honor deletion requests to the extent permitted by law.
9. Your Rights and Choices
Depending on your state of residence, you may have certain rights regarding your personal information, including:
- Right to access — the right to request a copy of the personal information we hold about you.
- Right to correction — the right to request that we correct inaccurate or incomplete information.
- Right to deletion — the right to request that we delete your personal information, subject to applicable legal obligations.
- Right to opt out of communications — you may opt out of email communications at any time by contacting us, and out of SMS communications by replying STOP.
To exercise any of these rights, please contact us using the information in Section 11. We will respond to verified requests within a reasonable time frame.
10. Children's Privacy
This Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through this Site, please contact us immediately and we will take steps to delete that information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Olympian Home Buyers, LLC
Operating in the State of Florida
Phone: 9548229316
Email: info@olympianhomesllc.com
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised policy.